DeepDriller
Support
Need help with DeepDriller? You're in the right place.
Contact
The fastest way to reach us is by email. We read every message and aim to reply within a few business days.
When reporting a problem, it helps to include:
- Your device model (e.g. iPhone 14 Pro) and iOS version
- The App version (Settings → in-game, or App Store → DeepDriller)
- A short description of what happened and what you expected
- A screenshot or screen recording, if possible
Frequently asked questions
My progress disappeared / I got a new device
DeepDriller saves to your iCloud account. Make sure you're signed in to the same Apple Account and that iCloud Drive is enabled, then relaunch the App to sync your save.
How do I restore my in-app purchases?
Open the in-game store and choose Restore Purchases, or reinstall the App while signed in to the Apple Account you purchased with. Purchases are tied to your Apple Account.
I want a refund for a purchase
All purchases are handled by Apple. Refund requests must be made to Apple at reportaproblem.apple.com.
How do leaderboards work?
DeepDriller uses Game Center. Sign in to Game Center in your device Settings to appear on the global leaderboards. The "Raw Talent" board ranks skill-only runs; the "Open" board includes all advantages.
The game is running slowly or crashing
Try closing and reopening the App, restarting your device, and making sure you're on the latest version from the App Store. If it persists, email us with your device model and iOS version.
How is my privacy handled?
DeepDriller collects no personal data. See our Privacy Policy for details.
Legal
Developer: Adam Matossian